Information we collect
MadeMyApp may collect the project chat and messages you submit; your name, email address, WhatsApp number, and other contact details; project requirements, uploaded-file metadata, repository or source links; fallback briefs; quote, order, delivery, and payment records; account and authentication information; support communications; necessary session identifiers; and anonymized or aggregated usage and performance data.
Please provide only information needed for your project. Do not submit passwords, API keys, private access tokens, confidential credentials, raw payment-card details, or unrelated sensitive personal information.
How we use information
We use information to conduct project intake, clarify and scope requested work, generate and present plans and quotes, process checkout, create and manage orders, communicate about delivery, provide support, secure the service, prevent abuse, comply with legal obligations, and improve site reliability and customer experience.
We do not use project information to sell targeted advertising.
AI-assisted project intake
The homepage intake uses artificial-intelligence services to interpret messages, ask follow-up questions, organize requirements, prepare a reviewable project plan, and support pricing. Chat content is sent through OpenRouter and may be processed by the routed model provider selected for the request.
Provider practices and retention settings can vary. MadeMyApp does not promise provider-level zero retention. Avoid putting secrets or unnecessary confidential material in chat. AI output can be incomplete or incorrect, so customers review the plan and MadeMyApp applies human judgement to delivery decisions.
Payments and card data
Stripe processes embedded checkout through Stripe Elements. Raw card numbers, security codes, and complete card details are entered into Stripe-controlled payment fields and do not pass through MadeMyApp servers. MadeMyApp receives information such as payment status, amount, currency, transaction or PaymentIntent identifiers, and limited records needed to reconcile an order.
Stripe applies its own privacy terms to payment processing.
Service providers and disclosures
We use service providers only where relevant to operating the service: Supabase for database, authentication, and application storage; OpenRouter and routed model providers for AI processing; Stripe for payments; Vercel for hosting, performance, and privacy-oriented analytics; Resend for fallback-form and operational email; and WhatsApp when you choose that communication channel.
We may also disclose information when required by law, to protect rights and security, in a business reorganization subject to appropriate safeguards, or with your direction. We do not sell personal information or share it for cross-context behavioral advertising.
International processing
MadeMyApp and its providers may process information in countries other than your own. Privacy laws can differ across those locations. We use providers and operational safeguards appropriate to the service, but no cross-border system can eliminate every risk.
Retention
We retain information for as long as reasonably needed to run the intake and delivery workflow, maintain orders and transaction evidence, support customers, resolve disputes, secure the service, meet accounting or legal duties, and preserve legitimate business records. Retention depends on the record type and operational or legal need; we do not promise a fixed deletion schedule that our systems do not enforce.
Security
We use access controls, managed infrastructure, encrypted network transport where supported, server-side validation, payment-provider isolation, and operational review intended to protect information. No website, provider, or transmission method is completely secure. Customers must protect their own account credentials and should report suspected misuse promptly.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding personal information. You may also withdraw consent where consent is the basis for processing and may complain to a local privacy regulator.
Email hello@mademyapp.com with enough detail to identify the relevant interaction. We may need to verify your identity and may retain information when required or permitted by law.
Age requirement
The service is intended for people aged 18 or older. We do not knowingly collect personal information from children. If you believe a child submitted information, contact us so we can investigate and take appropriate action.
Policy changes and contact
We may update this policy when the service, providers, or legal requirements change. The effective date at the top identifies the current version. Material changes will be communicated through the site or another appropriate channel.
The operator is MadeMyApp. Privacy questions and requests can be sent to hello@mademyapp.com.